Thursday, 13 November 2025 | 12:00 PM - 2:00 PM AEST
Melbourne, CBD, Australia
Hosted by Great Outcomes in partnership with QPC & Genesys
Join us for an exclusive Lunch & Learn event that brings together industry leaders, senior professionals, and decision-makers to explore how AI is transforming customer experience and business performance.
This event is designed to provide you with valuable insights, real-world case studies, and practical strategies you can apply to your organisation, while enjoying a relaxed and engaging networking lunch.
This Lunch & Learn is designed to be both insightful and practical. You’ll gain real-world knowledge from experts, explore the latest technology, and walk away with ideas you can apply immediately in your organisation, all while networking over a relaxed lunch.
Connect with Leaders: Engage with decision-makers and industry professionals in an intimate setting.
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Technology Showcase: Discover the latest innovations in Genesys Cloud.
Real-World Case Studies: Learn how organisations can achieve measurable ROI with AI-driven customer experience solutions.
See how Genesys Cloud AI can:
→ Automate customer service with conversational AI and generative AI.
→ Deliver predictive insights for personalisation and workforce planning.
→ Reduce costs and complexity with embedded, turnkey AI capabilities.
→ Empower employees by eliminating repetitive tasks and surfacing the right knowledge, fast.
* Full catering will be provided, including vegetarian and vegan options. Please let us know if you have any dietary requirements.
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8b Komaru St, Remuera, Auckland 1050
enquiries@great-outcomes.com
+64 09 523 1400
L5,440 Collins St, Melbourne
enquiries@great-outcomes.com
+61 37 046 4850
